FAQs

FREQUENTLY ASKED QUESTIONS

ORDERING

1.) After placing your order on our website, you will shortly receive an email from Quinto Jewelry that includes your order summary and the total amount to be paid.

2.) Once we have acknowledged your order, we will send Quinto Jewelry's bank details via email.

For items in stock, full payment will be needed.
For personalized orders, full payment or a downpayment of 50% will be required. The remaining balance will have to be paid before we send out the orders for delivery or pick-up.

3.) Send a copy of the deposit slip or transaction receipt to our email quintojewelry@gmail.com or to our Instagram account @quintojewelryph.

4.) Quinto Jewelry will acknowledge your payments within the day of the date of your payment. Orders will only be processed once the payments are fully or partially settled.

For items in stock, processing of orders takes 1-2 business days (exclusive of shipping time).
For personalized orders, production takes 2-15 business days (exclusive of shipping time) depending on the complexity of the design.
For same day delivery or urgent orders, contact us via email or through our Contact Form.

5.) Our team will be in touch soon to arrange deliveries and pick-up once the orders have been produced.

PERSONALIZED ORDERS

For personalized orders, just show us a photo of the jewelry design by sending us a direct message on our Instagram account @quintojewelryph or email us at quintojewelry@gmail.com.

1.) After placing your personalized order on our Instagram account or via email, you will shortly receive an email from Quinto Jewelry that includes your order summary and the total amount to be paid.

2.) Once we have acknowledged your personalized order, we will send Quinto Jewelry's bank details via email.

For personalized orders, full payment or a downpayment of 50% will be required. The remaining balance will have to be paid before we send out the orders for delivery or pick-up.

3.) Send a copy of the deposit slip or transaction receipt to our email quintojewelry@gmail.com or to our Instagram account @quintojewelryph.

4.) Quinto Jewelry will acknowledge your payments within the day of the date of your payment. Orders will only be processed once the payments are fully or partially settled.

For personalized orders, production takes 2-15 business days (exclusive of shipping time) depending on the complexity of the design.
For same day delivery or urgent orders, contact us via email or through our Contact Form.

5.) Our team will be in touch soon to arrange deliveries and pick-up once the orders have been produced.

For a list of jewelry pieces that we customize, click here.

SHIPPING OPTIONS

Domestic Orders

* Please note that shipping charges are shouldered by the customer.

Within Metro Manila:

Shipping fee will depend on the preferred courier (same day delivery).

Outside Metro Manila

Shipping fee will depend on the preferred courier (1-4 business days).

Pick-Up In Store

FREE

For pick-up in store option, kindly wait for notification before picking up your order. Your order confirmation and a valid ID will be needed for pick-up.

Address:

Quinto Jewelry 247 P. Tuazon Boulevard, Corner 15th Avenue, Cubao, Quezon City 1109, Metro Manila, Philippines

Business Hours:

Monday - Thursday

10AM - 4PM

International Orders

At the moment, Quinto Jewelry does not ship outside the Philippines, but we are definitely working on it!

OUR STORY

FREQUENTLY ASKED QUESTIONS

ORDERING

1.) After placing your order on our website, you will shortly receive an email from Quinto Jewelry that includes your order summary and the total amount to be paid.

2.) Once we have acknowledged your order, we will send Quinto Jewelry's bank details via email.

For items in stock, full payment will be needed.

For personalized orders, full payment or a downpayment of 50% will be required. The remaining balance will have to be paid before we send out the orders for delivery or pick-up.

3.) Send a copy of the deposit slip or transaction receipt to our email quintojewelry@gmail.com or to our Instagram account @quintojewelryph.

4.) Quinto Jewelry will acknowledge your payments within the day of the date of your payment. Orders will only be processed once the payments are fully or partially settled.

For items in stock, processing of orders takes 1-2 business days (exclusive of shipping time).

For personalized orders, production takes 2-15 business days (exclusive of shipping time) depending on the complexity of the design.

For same day delivery or urgent orders, contact us via email or through our Contact Form.

5.) Our team will be in touch soon to arrange deliveries and pick-up once the orders have been produced.

PERSONALIZED ORDERS

1.) After placing your personalized order on our Instagram account or via email, you will shortly receive an email from Quinto Jewelry that includes your order summary and the total amount to be paid.

2.) Once we have acknowledged your personalized order, we will send Quinto Jewelry's bank details via email.

For personalized orders, full payment or a downpayment of 50% will be required. The remaining balance will have to be paid before we send out the orders for delivery or pick-up.

3.) Send a copy of the deposit slip or transaction receipt to our email quintojewelry@gmail.com or to our Instagram account @quintojewelryph.

4.) Quinto Jewelry will acknowledge your payments within the day of the date of your payment. Orders will only be processed once the payments are fully or partially settled.

For personalized orders, production takes 2-15 business days (exclusive of shipping time) depending on the complexity of the design.

For same day delivery or urgent orders, contact us via email or through our Contact Form.

5.) Our team will be in touch soon to arrange deliveries and pick-up once the orders have been produced.

SHIPPING OPTIONS

Domestic Orders

* Please note that shipping charges are shouldered by the customer.

For pick-up in store option, kindly wait for notification before picking up your order. Your order confirmation and a valid ID will be needed for pick-up.

Address:

CUSTOMER SUPPORT

PAYMENT OPTIONS

FREQUENTLY ASKED QUESTIONS

​

​

ORDERING

​

1.) After placing your order on our website, you will shortly receive an email from Quinto Jewelry that includes your order summary and the total amount to be paid.

​

2.) Once we have acknowledged your order, we will send Quinto Jewelry's bank details via email.

​

For items in stock, full payment will be needed.

For personalized orders, full payment or a downpayment of 50% will be required. The remaining balance will have to be paid before we send out the orders for delivery or pick-up.

​

3.) Send a copy of the deposit slip or transaction receipt to our email quintojewelry@gmail.com or to our Instagram account @quintojewelryph.

​

4.) Quinto Jewelry will acknowledge your payments within the day of the date of your payment. Orders will only be processed once the payments are fully or partially settled.

​

For items in stock, processing of orders takes 1-2 business days (exclusive of shipping time).

For personalized orders, production takes 2-15 business days (exclusive of shipping time) depending on the complexity of the design.

For same day delivery or urgent orders, contact us via email or through our Contact Form.

​

5.) Our team will be in touch soon to arrange deliveries and pick-up once the orders have been produced.

​

​

PERSONALIZED ORDERS

​

1.) After placing your personalized order on our Instagram account or via email, you will shortly receive an email from Quinto Jewelry that includes your order summary and the total amount to be paid.

​

2.) Once we have acknowledged your personalized order, we will send Quinto Jewelry's bank details via email.

​​

For personalized orders, full payment or a downpayment of 50% will be required. The remaining balance will have to be paid before we send out the orders for delivery or pick-up.

​

3.) Send a copy of the deposit slip or transaction receipt to our email quintojewelry@gmail.com or to our Instagram account @quintojewelryph.

​

4.) Quinto Jewelry will acknowledge your payments within the day of the date of your payment. Orders will only be processed once the payments are fully or partially settled.

​​

For personalized orders, production takes 2-15 business days (exclusive of shipping time) depending on the complexity of the design.

For same day delivery or urgent orders, contact us via email or through our Contact Form.

​

5.) Our team will be in touch soon to arrange deliveries and pick-up once the orders have been produced.

​

SHIPPING OPTIONS

​

Domestic Orders

​

* Please note that shipping charges are shouldered by the customer.

​

For pick-up in store option, kindly wait for notification before picking up your order. Your order confirmation and a valid ID will be needed for pick-up.

​

Address:

​